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Industry Wide No-Show Issue, ticketingSource Interviews SeatCycle’s Ray Shealy

Updated: Aug 9, 2019

FutureTix sat down with Ray Shealy to discuss the origin of SeatCycle and learn more about the company’s mission to help venues combat and capitalize on their no-shows. The article outlines the root causes of no-shows and how SeatCycle can be used to generate incremental revenue and improve fan engagement.

“Our predictive analytics technology has piqued a lot of interest. When it comes to making business decisions and exploring the opportunity for new partnerships – data is key. SeatCycle covers all the bases, using data sources such as historical attendance and sales figures, event timing, popularity of event type, weather, and other trends that contribute to the number of no-shows at a given event.”

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E ven sellouts result in a few unoccupied seats, but those no-shows can lead to new revenue. (Jeff O’Kelley / Courtesy Ruth Eckard Hall) Venues look to help from services like SeatCycle to redistribut


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